WEBINAR: Bringing Web 2.0 to the Channel

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Elay Cohen, VP, Global Sales Productivity, Salesforce.com

Listen to a recording of a webinar given by Elay Cohen, Vice President of Marketing at Salesforce.com, share best practice on how vendors can bring Web 2.0 to the channel.

Webinar Replay: How do you measure and benchmark your partner’s performance?

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Chris Doggett, Senior Vice President, Global Sales, Carbonite

With budgets under threat, knowing which partners to prioritize and how to measure effectiveness are keys to doing more with less. But how do you choose which metrics to measure? How do you balance qualitative and quantitative factors in a way that makes ...

WHITEPAPER: Lead Distribution Best Practice

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Elay Cohen, Former VP, Global Sales Productivity, Salesforce.com

Lead management is a big pain point for many companies. Even if the leads are flowing in at a good pace, it often takes too long to follow up, or worse, some may fall through the cracks entirely. Without measurements, companies are unable to evaluate prog ...

WHITEPAPER: Bringing Web 2.0 to the Channel

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Elay Cohen, VP, Global Sales Productivity, Salesforce.com

Executive Summary Download this whitepaper on how drive unprecedented levels of stickiness in their partnerships, vendors are looking for ways to further differentiate their programs, while channel partners are asking for more collaboration, more feedb ...

WEBINAR: What are the biggest challenges and struggles Partners encounter when working with their vendor?

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Bill Kelly, U.S. Managing Director & Global Sales, Birch Worldwide, United Kingdom

www.birchworldwide.com

Partner Helpdesks are no longer the call centers of the past. While Helpdesk services continue to be tactical by nature their strategic values is rising. As the “front door” to the vendor, the Helpdesk is the first point of contact with its Partners. This ...